FAQs

Frequently Asked Questions

Companion Notes Related (5)NEW

What are companion notes?
These are lecture-wise handwritten notes, created by our specialists, to be used along with the videos. Click here for a sample.
Are the companion notes downloadable?
Can existing students with active accounts (purchased before 15th February 2020) get access to downloadable companion notes?
Can hardcopies of companion notes be provided?
Can notes be purchased separately?

General Questions (11)

Are the lectures updated regularly?
Absolutely! Our videos and study material are updated very regularly based on recent advances and changing exam patterns. All updates are added automatically to students accounts.
What Does 'access hours' Mean?
How is my video access usage tracked?
How Many Devices Can I Use To Watch The Videos?
Is there any limit to how many videos I can watch in a day?
There's simply no daily limit. You can watch any video as many times as you want as long as your access hours are not exhausted and package is valid.
Do you provide Test Series?
Do you provide any Lecture Notes?
How do I get my doubts cleared?
By when will all the subjects, as mentioned in my package, be made available to me?
Can I Download DrMentors Videos?
What if I want to extend my access beyond 18 months?

Technical (4)

What's the minimum internet speed I require to watch videos?
What are the system requirements for running DrMentors content?
What are the recommended browsers for using DrMentors on PC/ Laptops?
Can Drmentors videos be viewed on mobile devices and tablets?

Billing & Payments Related(4)

Can I Pay In Installments?
How do I purchase a Package?
What are the payment modes available?
How much time will it take to activate my account after payment?

Reward Related (3)

What is the Drmentors Reward program?
Every year, we reward our top performers with attractive cash prizes. This is our way of celebrating our students' success, which is also a reflection of our coaching quality and support.
Which exam results are considered for the reward program?
What ranks are considered for the reward program?

Lectures can be viewed on Mobile & Tablet devices

Videos are also compatible with Windows/ Mac PCs and laptops.